RCBC Toll-Free Numbers
General banking domestic toll-free: 1-800-10000-7222 (PLDT landlines).
For RCBC Credit Cards (RCBC Bankard), call +632 8888-1888.
For online account and general customer care email support, use customercare@rcbc.com.
For Pay by RCBC payment issues, email RCBCPayHelpdesk@rcbc.com.
You can also use the Erica live chat option in the app or on the website for guided help.
If you need to file a complaint, you may contact the BSP Financial Consumer Department at (632) 708-7087 or consumeraffairs@bsp.gov.ph.