RCBC Helpdesk

Customer Support and Contact Options

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Find the right hotline, email address, and in-app support for your RCBC concern.

RCBC Credit Cards Helpdesk

For RCBC Credit Cards (RCBC Bankard), call +632 8888-1888 for card-related concerns.

For online account and general customer care email support, use customercare@rcbc.com.

If you need to file a complaint, you may contact the BSP Financial Consumer Department at (632) 708-7087 or consumeraffairs@bsp.gov.ph.

RCBC Helpdesk provides contact options for Rizal Commercial Banking Corporation (RCBC) banking concerns, online banking issues, credit cards, and payments.

For general banking and online banking concerns, call the RCBC main hotline +632 8877-7222.

Domestic toll-free (accessible only for PLDT landlines): 1-800-10000-7222.

For RCBC Credit Cards (RCBC Bankard), call +632 8888-1888.

Credit card domestic toll-free (PLDT landlines): 1-800-10-888-1888.

For online account and general customer care email support, use customercare@rcbc.com.

For RCBC Bankard email support, use email@service.rcbcbankard.com.

For Pay by RCBC payment issues, email RCBCPayHelpdesk@rcbc.com.

You can use the RCBC Pulz app for in-app support and features such as card lock and unlock.

You can also use the Erica live chat option in the app or on the website for guided help.

For branch service priority, RCBC Assist helps you schedule appointments and prepare transactions in advance.

If you need to file a complaint, you may contact the BSP Financial Consumer Department at (632) 708-7087 or consumeraffairs@bsp.gov.ph.

RCBC Helpdesk provides contact options for Rizal Commercial Banking Corporation (RCBC) banking concerns, online banking issues, credit cards, and payments.