RCBC Helpdesk

Customer Support and Contact Options

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Find the right hotline, email address, and in-app support for your RCBC concern.

Use this site to locate RCBC support channels for banking, online banking, credit cards, and payments.

Quick contacts: +632 8877-7222 (general) and +632 8888-1888 (credit cards).

Email support includes customercare@rcbc.com for customer care and email@service.rcbcbankard.com for credit cards.

Pulz

If you use RCBC Pulz, you can access in-app help and manage your card settings.

For payment concerns related to Pay by RCBC, email RCBCPayHelpdesk@rcbc.com.

For complaints or escalation, the BSP Financial Consumer Department can be reached at (632) 708-7087.

Common reasons to contact support include login issues, account questions, card concerns, and payment posting inquiries.

Tip: Prepare your account details and a clear description of the issue before calling or emailing.

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This page summarizes the most used contact options so you can choose the fastest path.

RCBC Helpdesk provides contact options for Rizal Commercial Banking Corporation (RCBC) banking concerns, online banking issues, credit cards, and payments.

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Home

Project Done

For general banking and online banking concerns, call the RCBC main hotline +632 8877-7222. Domestic toll-free (accessible only for PLDT landlines): 1-800-10000-7222.

Happy Client

For RCBC Credit Cards (RCBC Bankard), call +632 8888-1888. Credit card domestic toll-free (PLDT landlines): 1-800-10-888-1888.

Client Ratings

For online account and general customer care email support, use customercare@rcbc.com.

Award Winning

For RCBC Bankard email support, use email@service.rcbcbankard.com. For Pay by RCBC payment issues, email RCBCPayHelpdesk@rcbc.com.

You can use the RCBC Pulz app for in-app support and features such as card lock and unlock.

You can also use the Erica live chat option in the app or on the website for guided help.

For branch service priority, RCBC Assist helps you schedule appointments and prepare transactions in advance.

If you need to file a complaint, you may contact the BSP Financial Consumer Department at (632) 708-7087 or consumeraffairs@bsp.gov.ph.

RCBC Helpdesk provides contact options for Rizal Commercial Banking Corporation (RCBC) banking concerns, online banking issues, credit cards, and payments.

For general banking and online banking concerns, call the RCBC main hotline +632 8877-7222.

Domestic toll-free (accessible only for PLDT landlines): 1-800-10000-7222.

For RCBC Credit Cards (RCBC Bankard), call +632 8888-1888.

Credit card domestic toll-free (PLDT landlines): 1-800-10-888-1888.

For online account and general customer care email support, use customercare@rcbc.com.

For RCBC Bankard email support, use email@service.rcbcbankard.com.

For Pay by RCBC payment issues, email RCBCPayHelpdesk@rcbc.com.

You can use the RCBC Pulz app for in-app support and features such as card lock and unlock.

You can also use the Erica live chat option in the app or on the website for guided help.

For branch service priority, RCBC Assist helps you schedule appointments and prepare transactions in advance.

If you need to file a complaint, you may contact the BSP Financial Consumer Department at (632) 708-7087 or consumeraffairs@bsp.gov.ph.

RCBC Helpdesk provides contact options for Rizal Commercial Banking Corporation (RCBC) banking concerns, online banking issues, credit cards, and payments.

For general banking and online banking concerns, call the RCBC main hotline +632 8877-7222.%

Domestic toll-free (accessible only for PLDT landlines): 1-800-10000-7222.

For RCBC Credit Cards (RCBC Bankard), call +632 8888-1888.%

Credit card domestic toll-free (PLDT landlines): 1-800-10-888-1888.

For online account and general customer care email support, use customercare@rcbc.com.%

For RCBC Bankard email support, use email@service.rcbcbankard.com.

For Pay by RCBC payment issues, email RCBCPayHelpdesk@rcbc.com.%

You can use the RCBC Pulz app for in-app support and features such as card lock and unlock.

You can also use the Erica live chat option in the app or on the website for guided help.

For branch service priority, RCBC Assist helps you schedule appointments and prepare transactions in advance.

If you need to file a complaint, you may contact the BSP Financial Consumer Department at (632) 708-7087 or consumeraffairs@bsp.gov.ph.

RCBC Helpdesk provides contact options for Rizal Commercial Banking Corporation (RCBC) banking concerns, online banking issues, credit cards, and payments.

For general banking and online banking concerns, call the RCBC main hotline +632 8877-7222.

Domestic toll-free (accessible only for PLDT landlines): 1-800-10000-7222.

For RCBC Credit Cards (RCBC Bankard), call +632 8888-1888.

Credit card domestic toll-free (PLDT landlines): 1-800-10-888-1888.

For online account and general customer care email support, use customercare@rcbc.com.

For RCBC Bankard email support, use email@service.rcbcbankard.com.

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Timely and Transparent Communication

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Pulz

For Pay by RCBC payment issues, email RCBCPayHelpdesk@rcbc.com.

You can use the RCBC Pulz app for in-app support and features such as card lock and unlock.

You can also use the Erica live chat option in the app or on the website for guided help.

For branch service priority, RCBC Assist helps you schedule appointments and prepare transactions in advance.

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Responsive and Scalable Solutions

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Erica

If you need to file a complaint, you may contact the BSP Financial Consumer Department at (632) 708-7087 or consumeraffairs@bsp.gov.ph.

RCBC Helpdesk provides contact options for Rizal Commercial Banking Corporation (RCBC) banking concerns, online banking issues, credit cards, and payments.

For general banking and online banking concerns, call the RCBC main hotline +632 8877-7222.

Domestic toll-free (accessible only for PLDT landlines): 1-800-10000-7222.

For RCBC Credit Cards (RCBC Bankard), call +632 8888-1888.

Credit card domestic toll-free (PLDT landlines): 1-800-10-888-1888.

For online account and general customer care email support, use customercare@rcbc.com.